SparX - Solutions par eXcellence

It's one thing to deploy an IT Infrastructure, it's quite another to maintain and run it smoothly as well as proactively manage it to optimize and improve the performance.

As businesses retrain their focus on their core strengths, they feel the need and comfort to have their IT Infrastructure managed for them. What they require is a partner to build, operate and manage their IT Infrastructure while they handle their core business. The challenge for most companies is to identify a partner who can do this for them keeping the business objectives in view and by understanding how the company works.

SparX offers you a wide array of comprehensive services that address issues related to your IT Infrastructure management and performance. You can opt only for the onsite services. Or you could adopt a hybrid solution of offsite monitoring of your Infrastructure along with onsite troubleshooting and other support services.

This Integrated Infrastructure Management approach offers the best of both worlds-remote monitoring to trace, track and avert problems, as well as physical fixing of hardware and software by the SparX team of expert technical engineers. Among the various services on offer are help desk, asset and configuration management, network, desk side and data center management, messaging Infrastructure, maintenance support, security, vendor and consumables management.

We understand that

1. Haphazard investments in technology across geographies could hamper the IT network growth and efficiency, while driving up the IT and operational costs
2. Sizing up the IT requirements across your company is a challenge
3. Maintaining consistent technology standards across the organization is a huge issue
4. Coordinating with a range of vendors and service providers across business units and locations can be a nightmare
5. Investing in an in-house team spread across your strategic business units, to manage and optimize day-to-day network operations is expensive and may not always deliver the desired results