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SparX is equipped to monitor the IT Infrastructure of enterprises all over the world through its state-of-the-art remote Infrastructure management center (RIMC) based in Noida, on the outskirts of New Delhi. SparX's Remote Infrastructure Management service is a highly specialized service that helps in tracking, managing and optimizing the IT Infrastructure of your enterprise that spans geographies.

SparX's remote managed services portfolio incorporates end-to-end IT Infrastructure monitoring and management. This encompasses networks, systems, applications, database services, and Managed Security Services (MSS). The pro-active and pre-emptive characteristics of our service ensure optimization of IT Infrastructure usage by reporting, and enable fixes well before a breakdown can occur.

The SparX Approach

  • Huge cost savings through the reduced dependence on an in-house team and increased delivery of optimized and well-managed services
  • Specialist expertise in the area, so that you can focus on your key skills rather than worry about IT challenges
  • Best practices culled from working with several enterprises over several years
  • Complete visibility to the enterprise through exhaustive and/ or dashboard reports, so that  real-time management can happen on the fly
  • Ability to work under stringent SLAs and deliver high customer satisfaction levels
  • Round-the-clock availability of specialists to ensure maximum uptime
  • A wide array of expertise on various platforms and technologies which you can easily tap into, without having to worry about hiring/training an in-house team
  • Scalability of Infrastructure and personnel as the requirements of an enterprise grow